Expert Insights

Building on the concept of "delegating to silicon", Oji Udezu emphasizes the necessity of a transformational shift from humans operating technology to "technology partnering with humans" in the software development process.

Oji implies that this era is not about automation; rather, it's a transition towards delegating tasks to AI. He substantiates this by highlighting the evolution of consumer expectation from merely revealing what's wrong to fixing it themselves based on generated insights.

Hear Oji explain:

  • The critical role of AI in streamlining workflows and creating a novel product development framework that collapses conventional organizational structures.
  • How AI personalizes user interactions, ushering in an era where technology adapts to individuals, instead of the other way round.
  • The imminent need for products to be AI-enabled, ensuring they are part of the new-age digital discourse, like in 'Chat GPT' and 'Claude.'
  • The shift from the previous practice of managing infinite adaptation through AB tests with finite variants to harnessing AI for authentic personalization at a large scale.
  • The future where AI, with vast knowledge archives, will comprehensively understand individuals to deliver near-human-like experiences.

Quote

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I don't think it's laziness. Like why not this? Why can't we delegate work to sand, to silicon? I, I'm all for it. Let's do it. Customers want you to record the clicks, sift through the clicks, tell them what's wrong, give them the top five things that are wrong. Write the PRD. To fix them, understand the code base and check it in. We've had an era of 20 years where we've had to contort ourselves to technology, right? A big part of the AI wave will be how technology adapts to us. I think people have to get more ambitious. They need to take this velocity and split it into refinement... You can actually build something that is precious crafted if you have more time.quotation-marks icon
Oji Udezu ,
Co-Author, ProductMind

THE NEW DEFAULT angle

Here's how software teams can adapt to this paradigm shift and successfully transition to AI-assisted development:

  • Rethink customer experience: Move beyond providing insights or tools to delivering solutions. Design systems that can independently diagnose problems, prioritize, and propose fixes.
  • Redefine your interfaces: Start developing systems designed to set objectives and deliver outcomes instead of requiring intensive human operation.
  • Leverage AI for personalization: Use AI to provide personalized user interactions. Implement techniques for infinite personalization at scale, rather than limiting it to a handful of variants.
  • Harness AI at the core, not at the edge: Design systems in a way that products function as partners and not merely tools. Integrate AI into your product's core for optimal efficiency and impactful outputs.
  • Embrace AI's speed: Collapse traditional development timelines with rapid, AI-assisted iterations. Use AI's high-speed execution to free up capacity for deepened user understanding and a more refined product.
  • Future proof your business: Ensure your value offers are part of the new-age channels of digital discourse, such as 'Chat GPT' and 'Claude. This ensures your product remains relevant with the rise of AI-enabled consumer interaction channels.
  • Upgrade Metrics: Rethink your KPIs to reflect new capabilities and goals. Prioritize metrics that track the efficiency of AI, output per minute, time-to-value, and minimal tweak time.
  • Finally, keep sight of the ultimate goal: Use AI to make technology adaptable to humans, and not the other way around.